Michelle Smith brings a dynamic blend of real estate expertise, operational leadership, and heartfelt purpose to her role as Director of Operations at Intero Lake Tahoe. A licensed California real estate agent, she helps lead the Truckee and Incline Village offices, driving growth, supporting team performance, and ensuring clients receive the highest level of service. She also oversees Intero Lake Tahoe’s Agent Referral Program, partnering with agents in other markets to provide their clients with white-glove service in both California and Nevada.

Before entering real estate, Michelle served as Human Resources Manager for a major publicly traded corporation, leading high-impact initiatives in recruitment, staffing, training, and performance management. Her corporate background provides a strong foundation for building efficient, people-first systems that empower agents and deliver exceptional client experiences.

A lifelong animal advocate, Michelle actively supports rescue organizations, promotes pet adoption, and raises awareness for animal welfare causes—bringing the same dedication and compassion to her advocacy as she does to her professional work.